Kareo EMR has supplied its clients with some of the most highly rated healthcare IT solutions available to health information management companies for more than two decades. KAREO is a private business based in Irvine, California, which provides software specifically tailored to independent dental practices for inpatient billing and appointment scheduling. Since becoming involved in the direct management of patient records in the direct care sector, KAREO has become one of the best-known names in the direct management industry.
One of KAREO’s strong suits is its Direct Management Services for Medical Billing and Coding. This product allows a practice to easily manage all of their patient’s data in one easy-to-use location. This not only makes it easy to schedule appointments and manage the overall workflow for patients, but it also helps to streamline processes between offices, thereby cutting back on office overhead and administrative costs. With this software, a practice can expect to receive additional marketing services and up to 300 per month of medical billing and coding services. In addition to medical billing services, the product also includes patient education services and educational materials for staff members.
Although KAREO offers a variety of direct management products, they have always maintained an excellent reputation for helping their clients achieve maximum patient benefit while lowering operational costs. As a result, a large number of their clients rely on their medical software and marketing services. KAREO has always been at the forefront of innovative medical software to help its clients maximize the full potential of EMR and billing management. As one of the leading providers of cloud-based healthcare management solutions globally, KAREO is well-positioned to help its clients improve the efficiency and accuracy of their healthcare procedures. Many of the innovative features within KAREO’s current medical software lineup help ensure that practice can effectively use their EMR and billing software to provide for greater patient control and improved compliance measures.
One of the innovative features within the EMR and billing services cost management system of KAREO is its ability to allow a practice to manage its network directly. As opposed to the traditional model where practice would need to hire a third-party company to manage its network, using the cloud-based system will allow a practice to directly manage the hardware, servers, networks, and software on its own. This reduces the cost of implementing these services and allows a practice to quickly and efficiently make the necessary changes to service levels when necessary. This allows a practice to save both time and money.
Another innovative feature of KAREO’s cloud-based medical software is its ability to provide practice direct access to its CRM database. This database contains vital information such as medical imaging data, patient billing data, and patient accounts. When a practice needs to generate detailed reports about its EMR and medical billing services cost, for example, it can use its CRM to do so. This feature allows a practice to quickly identify areas to improve its management process or business operations. The ability to immediately access this important data makes it more efficient for a practice to conduct the necessary analysis.
One other aspect that KAREO’s cloud-based medical software allows a practice to benefit from is the ability to have access to a robust customer support program. Many cloud-based EMR and practice management vendors enable their customers to access live chat, help desk support, and even video support when problems arise. This enhanced capability to easily contact customers also allows a practice to get immediate feedback, which is crucial to its success. Getting customer reviews and comments on both products and services enables a practice to understand better how well its business is performing. In many ways, customer support functions as a sort of performance measurement for the health care industry.
Despite the many pros to EMR and medical billing software KAREO offers, there are some cons. These include customization, system management, data migration, and the difficulty in configuring and connecting to various back-end systems. While the lack of technical expertise for some staff members may limit its appeal to healthcare offices, these issues are unlikely to hold any significant way because most practices already use some form of EMR or some form of medical billing software. Furthermore, KAREO’s customer support does not always provide adequate contact information for non-practice customers. Many medical professionals prefer to communicate with a customer service representative rather than an EMR or CRM.
In short, KAREO’s cloud-based medical billing software has some great customization possibilities and benefits. It is easy to set up, has a solid user base, provides quick access to important data, and comprehensive security measures. But these benefits do come with a few cons as well. Many health care offices find that having Kareo as their ERP system of choice limits its flexibility. Also, some experts suggest that although great customization possibilities exist, the lack of experience with EMRs limits its appeal to healthcare offices. While these concerns represent strong points against this product, as long as who can overcome these problems, KAREO will likely be successful as a medical billing software alternative.